July 20, 2016

Tennessee Co-op Automates Outage Management

Tennessee Co-op Automates Outage Management with Futura Systems

Upper Cumberland EMC adds GIS, OMS software from Futura Systems to boost reliability, responsiveness

Upper Cumberland EMC, an electric power distribution cooperative serving more than 49,000 meters across parts of 10 Tennessee counties, has selected mapping and analytics software from Futura Systems. The cooperative plans to launch the new software this summer.

The addition of Futura’s Catalyst WebMap will bring several CIS and GIS data streams together in one map view, applying analytics to reveal ways Upper Cumberland can use the information to better serve members. For example, it can show the location of available trucks alongside work order data to find the closest technician for a service call.

“We look forward to the seamless integration of the Futura tools with UPN both on the customer and work order side,” said Upper Cumberland EMC Director of Engineering, Wayne Anderson. “My goal is more people will use Futura, and it will be a valuable tool especially in outage management, SCADA, and other programs we hope to implement in the future here at UCEMC.”

The tools — FieldPro, FuturaGIS, FuturaStake, Catalyst and FuturaOMS — will integrate with Upper Cumberland EMC’s existing software for customer billing (CIS) from Futura parent company SEDC. The core Esri ArcGIS-based mapping and staking tools selected by Upper Cumberland EMC offer utility-specific functions including field-accessible editing tools for energy assets and turn-by-turn directions for service technicians.

Futura COO Adam Dinges said, “The combination of software solutions integrated on GIS will help support Upper Cumberland EMC’s commitment to efficiency and responsiveness as the utility maps and serves customers across 4,500 miles of power lines.”

To learn more about Upper Cumberland EMC, visit their website at http://www.ucemc.com/.