October 4, 2018

Futura’s Factors: October Video Series

Building blocks, elements, words of affirmation, constituents, idioms. We all have words or phrases we use to describe ourselves and our identities. At Futura, we call these ‘Factors’, and there are 4 to be exact. The 4 Factors are highlighted throughout the office and keep us and our company goals in line with our values. Let’s take a closer look at the breakdown:

THINK CUSTOMER

We’re always putting ourselves in the customer’s shoes and thinking about their needs, no matter what that means for us. The customer’s priority is our priority.

BUILD TRUST

We say what we mean and mean what we say, working
to ensure customers and team members have confidence in us as they depend on our knowledge and leadership.

CONTINUOUSLY IMPROVE

Every day we work to improve our individual skills, our team members, our business, and our customers’ businesses. We focus on our people and their skills, giving the training and mentoring needed to get better.

WIN CONSISTENTLY

We are empowered to find the solutions, ensuring we consistently win as a business for our customers. We are decisive and work together to resolve anything that comes our way.

During the month of October, we will be highlighting a new factor each week, discussing what it means to the team and how Futura exemplifies each Factor on a day-to-day basis. To kickstart the video series, we’ve got our COO here to tell you more about Futura’s 4 Factors. Take it away, Adam.