“We did our due diligence in researching the Eos Arrow GNSS receivers. What it came down to was their ease of use with Futura’s FieldPro mobile app and their dedicated customer support.”
— Nichole Eshbaugh, CTO, Tri-County Electric Cooperative
First and foremost, TCEC wanted to replace its siloed legacy workflow, including the paper data collection, standalone GPS shots, and disjointed systems for asset management, customer information (CIS), outage management (OMS) and billing.
“We didn’t want to have siloed information anymore, and we didn’t want to have to chase vendors about integrations,” TCEC Field Services Director Kevin Mooney said. “More than anything, we leaned toward being an enterprise shop.”
They selected Futura Systems’ enterprise GIS for several reasons. First, Futura provided user-friendly asset and outage management interfaces for their underlying Esri ArcGIS geodatabase. It also integrated out-of-the-box with their existing billing system (ATS) and call center system (Centurion IBM). Finally, the FieldPro iOS app supported high-accuracy, real-time staking updates.
TCEC explored multiple external GPS receivers to pair with FieldPro and to eliminate the manual entry of GPS coordinates. Location accuracy was especially important for capturing underground as-builts.
“Overhead assets are easy to see, but for underground you need higher accuracy,” Mooney said. “In some of our heavily populated areas, up to 75% of our assets can be underground.”
After researching FieldPro-supported high-accuracy GPS receivers and consulting internal staff familiar with the GPS technology, TCEC chose the Eos Arrow Gold RTK GNSS receiver.
“It really came down to the positive customer support we received from Eos,” Mooney said.